Samsung Warranty Registration

[中文]

Samsung Promotion Premium Online Redemption Centre

Thank you for purchasing Samsung products. If you have purchased our product within promotion period, please follow the below steps to redeem your premium.

Step 1 : Submit the below registration form

Step 2 : After preliminary verification, please check your email account for the redemption letter.

Step 3 : Bring along the required documents (including your Identity Card or Passport) to redemption centre to do final verification

Step 4 : Get your premium at redemption centre OR wait for delivery (if applicable).

For Marathon Sports l Catalog Eshop e-Gift Card, the Discount Code will be send to your mobile number through SMS. Going to the gift redemption center in person is not required.

Please fill in the information carefully. If customers intend to change the submitted information, customers are required to provide those relevant information to Samsung Electronics Hong Kong Co. Ltd as a proof of evidence.

Contact Information

* Name :

(Name as appeared on Identity Card or Passport)

* Email :

* Contact Phone :

Mobile Phone

All personal data provided here will be kept confidential and every right is protected in accordance with the The Personal Data (Privacy) Ordinance, Cap. 486

Purchased

* Number

Choose <Two Products> only for special promotion (For purchase of two designated product models together in same invoice to entitle the designated premium).

* Product Category

* Model No :

* Serial No./IMEI No :

(<click here> to see serial no. location)

For mobile phone, please enter your IMEI number

* Product Category

* Model No :

* Serial No./IMEI No :

(<click here> to see serial no. location)
For mobile phone, please enter your IMEI number

* Date of purchase :

(YYYY/MM/DD)

* Dealer's Name :

* Invoice No :

Redemption Details:

Promotion Event :
Redemption Items :

Upload Photos

1. Please upload photo of serial no. showing on SP-LSP3BLAXZK/SP-LFF3CLAXXZK

2. Please upload photo of serial no. showing on SP-LFF3CLAXXZK

Redemption Location

Name of Redemption House :
Address :
Enquiry Hotline :
Business Hours :

1.	Gift Online Registration (“Gift Registration”) is available to each customer  who purchased designated models of Samsung genuine products (display unit is not entitled for any offers) (“Designated Products”) from authorized dealers or distributors in Hong Kong & Macau (each an “Eligible Customer”) . Eligible Customer who purchased Designated Products and complete registration during the Promotion Period, will be eligible to redeem corresponding gifts of promotions (“Gift”). For promotion details, please visit: https://www.samsung.com/hk_en/offer/ce-promotion/
					
2.	By participating in this Gift Registration, each Eligible Customer agrees to be bound by these Terms and Conditions. Samsung reserves the right to amend these Terms and Conditions, please check for updates on https://www.samsung.com/hk_en/offer/ce-promotion/ the latest version shall prevail. If there is any inconsistency between these Terms and Conditions and any advertising, publicity and other materials relating to or in connection with promotion, the promotion’s Terms and Conditions shall prevail.
					
3.	Each Eligible Customer is only entitled to register to redeem and receive the Gift for 2 times; each Designated Product can be registered for redemption of the Gift for only 1 time.
					
4.	The Gift is on a first-come-first-served basis while stocks last. 
					
5.	Gift redemption letter will be sent through emails.
					
6.	To redeem the Gift, each Eligible Customer shall complete the Gift Registration and bring along the redemption letter, sales receipt (Handwritten receipt will not be accepted) , electronics payment receipt, warranty card and barcode from the product carton box to designated redemption centres for redemption onspecific period (for details, please refer to related promotion page) 
	The designated redemption centres include: 
	Hong Kong Island: Room 201, 2/F., Shun Hei Causeway Bay Centre, 492 Lockhard Road, Causeway Bay (Causeway bay MTR station exit C) 
	Kowloon: Room B, 2/F., Po On Commercial Building, 198 Nathan Road, Kowloon (Jordan MTR station exit D)
	Macau: AV. Marg. Do Lam Mau, No. 555. BI.E, FL. GF, Flat AW, Van Sion Son Chun, Macau.(Only applicable for Macau Customers)
					
7.	The Gift will be forfeited if Eligible Customer fails to complete the Gift Registration or collect the Gift within the designated period. Eligible Customer shall not make any claim against Samsung whatsoever, and Samsung shall not bear any liability whatsoever.
					
8.	Samsung reserves the right to disqualify any Eligible Customer from the Gift where it has reasonable grounds to believe that Eligible Customer has violated these Terms and Conditions or any instructions and/or requirements of this Gift Registration, or that Eligible Customer may have gained an unfair advantage by participating in this Gift Registration or redeemed the Gift using fraudulent means.
					
9.	The Gift cannot be transferred or sold, cannot be exchanged for cash or other offers/gifts. Samsung reserves the right to change or substitute the Gift with other gift of a comparable or equivalent value as it deems fit.
					
10.	The Gift is only available to an Eligible Customer who purchased the Designated Product for private and domestic use.
					
11.	Non-end users (including but not limited to, distributors and resellers) are not eligible to participate in this Gift Registration.
					
12.	Except where expressly provided herein, each Eligible Customer shall bear any costs, expenses and relevant tax payments incurred resulting from participating in Gift Registration and no reimbursement may be sought from Samsung. 
					
13.	Each Eligible Customer acknowledges and agrees that Samsung is not the supplier of the Gift. Samsung shall not be held liable for the Gift, including but not limited to, the quality, supply, description or warranty service of the Gift.
					
14.	Eligible Customer agrees to exempt and exclude Samsung from all claims or liabilities of any nature arising from participating in Gift Registration or otherwise related to Gift Registration, including but not limited to, any damage or loss caused by the acquisition, receipt, possession, use or misuse of the Gift or other reasons, and any claim or ground for litigation of any type or nature which the Eligible Customer may potentially possess based on such damage or loss. The above disclaimer is not applicable to damage or loss caused by fraud (including misrepresentation), or death or personal injury caused by negligence.
					
15.	Terms with the effect of disclaiming liabilities in these Terms and Conditions shall be applied to the fullest extent permitted by applicable laws.
					
16.	Each Eligible Customer agrees to indemnify and hold Samsung harmless from and against any and all claims, damages, liabilities, costs and expenses (including legal costs on an indemnity basis) arising from any misconduct or negligence, as well as breach of these Terms and Conditions for which such Eligible Customer is liable.
					
17.	If this Gift Registration is interfered with in any way or is not capable of being conducted due to any reason beyond Samsung's reasonable control, including but not limited to computer system defects, breakdown of web services, virus infection, hacking, technical failure and/or any force majeure events, Samsung reserves the right in its sole discretion to modify, suspend, terminate or cancel promotion, in whole or in part, as appropriate. Samsung shall not bear any liability therefrom.
					
18.	In the event of any dispute arising from or in connection with this Promotion or relating to the interpretation of these Terms and Conditions, Samsung reserves the right of final decision. 
					
19.	By participating in Gift Registration, each Eligible Customer agrees that any personal data provided in connection with this Promotion will be collected, used and retained by Samsung, its affiliates and its third party service providers (whether in Hong Kong or abroad) (collectively “Data Users”) for the purposes of (i) verifying eligibility and identity of Eligible Customer, (ii) Gift redemption related and other purposes directly related to this Gift Registration. Such personal data will be kept in strict confidence and not be disclosed to other third party or used for any other purposes without Eligible Customer’s consent. Data Users will collect and use the personal data in compliance with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) and Samsung Privacy Policy. Please refer to Samsung website (https://www.samsung.com/hk_en/info/privacy/) for details of Samsung Privacy Policy, and request for access to or correction of any personal data.
					
20.	No person other than the Eligible Customer and Samsung will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623 of the Laws of Hong Kong) to enforce these Terms and Conditions or enjoy any benefits therein. 
					
21.	An English version of these Terms and Conditions is provided for reference only. If there is any inconsistency between the English and Chinese versions, the Chinese version shall prevail.
					
22.	These Terms and Conditions and /or any claim or dispute arising from or in connection with this Gift Registration shall be governed by and construed in accordance with the Laws of Hong Kong, without regard to its conflict or choice of law provisions. The parties agree to the exclusive jurisdiction of the courts of the Hong Kong SAR.
					
23.	If any terms in these Terms and Conditions is judged to be illegal, invalid or unenforceable, it shall be replaced by a term which achieves Samsung’s intention to the greatest extent possible, and the validity and enforceability of the rest of the Terms and Conditions shall not be affected.

Thank you for the registration. All information you provide will be treated in strict confidence.

* I understand and agree that the personal data provided herein will be collected and used by Samsung Electronics H.K. Company Limited (“Samsung”) for the purposes directly related to this promotion (including but not limited to verifying my eligibility and identity, receiving notifications pertaining to gift redemption and fulfillment of gift redemption) and (optional and provided that you do not indicate objection in the tick box below) for Samsung’s any other future marketing promotion and/or direct marketing purposes. I understand that Samsung may not use my personal data for direct marketing purposes without my consent or indication of no objection. I further understand that such personal data may be transferred to Samsung’s affiliates and/or its third party service providers (whether in Hong Kong or abroad) (collectively "Data Users") where necessary for the above purposes. I acknowledge that Samsung will process and use my personal data in compliance with the requirements of Personal Data (Privacy) Ordinance and Samsung Privacy Policy, and that I have the right to request access to and correction of my personal data held by Data Users, and such request can be made to Samsung’s Data Privacy Officer at privacy.sehk@samsung.com.

*I would not like to receive special offers, promotional and marketing information about Samsung products, services and/or events of Samsung Electronics H.K. Company, Limited (“Samsung”), through push notifications, e-newsletters, WhatsApp and SMS/MMS etc.

* These fields must be filled